EarthLink, PeoplePC, Feather Wi-Fi
Web, Windows, Mac, and more.
I was brought in to create a unified design group after EarthLink's merging with Mindspring. I worked with stakeholders across the organization (and on both coasts), evangelized a thoughtful approach to design decisions at all points of the process, and produced an experience that kept EarthLink at the top of the J.D. Power rankings.
Design is a critical part of any product or effort and can make or break an experience. I made design a full partner in the product development process and as part of EarthLink's Big Future team, I helped to chart the path of EarthLink's entire product line.