Case Study
EarthLink
As Director if Interface Design for EarthLink I was responsible for the user experience across the entire EarthLink portfolio of brands and products. This meant coordinating my team of UI designers, graphic designers, writers, and usability specialists to support initiatives across the entire company.
Project Details
Client: EarthLink
Brands: EarthLink, PeoplePC, Feather Wi-Fi
Platform: Web, Windows, Mac, and more.
I was brought in to create a unified design group after EarthLink's merging with Mindspring. I worked with stakeholders across the organization (and on both coasts), evangelized a thoughtful approach to design decisions at all points of the process, and produced an experience that kept EarthLink at the top of the J.D. Power rankings.
Design is a critical part of any product or effort and can make or break an experience. I made design a full partner in the product development process and as part of EarthLink's Big Future team, I helped to chart the path of EarthLink's entire product line.